Privacy Policy
This document outlines how personal data is collected, stored, and used when you interact with the platform. Players accessing Rickycasino official site should understand their rights and the measures in place to protect sensitive information. The platform operates under a Curacao licence, which sets baseline requirements for data handling and player protection. All users must be 18 years or older to create an account and access real-money features.
Information We Collect
When you register, the platform gathers basic details such as your email address, chosen password, and preferred currency. During the KYC verification process, additional documents are required - typically a photo ID and proof of address. This verification step must be completed before your first withdrawal request can be processed.
The site also collects technical data automatically. This includes your IP address, browser type, device information, and session activity. Such data helps maintain security, detect unusual login attempts, and improve the overall user experience.
How Your Data Is Used
Personal information serves several purposes:
- Account creation and identity verification
- Processing deposits and withdrawals in GBP, AUD, or supported cryptocurrencies like BTC, ETH, LTC, and USDT
- Delivering bonuses and tracking wagering progress
- Communicating important account updates
- Meeting legal obligations under the Curacao licensing framework
The platform does not sell personal data to third parties for marketing purposes. Information may be shared with payment processors, identity verification providers, and regulatory bodies when legally required.
Data Security Measures
SSL and TLS encryption protects all data transmitted between your device and the servers. This applies to login credentials, payment details, and personal documents submitted during verification. The encryption standard helps prevent unauthorised access during transmission.
Account security features include email verification at registration and password requirements of at least 8 characters with mixed case and numbers. Password reset requests are handled via email confirmation. For detailed information about player protection tools, you can review Rickycasino responsible gambling.
Cookies and Tracking
The website uses cookies to remember your preferences, maintain logged-in sessions, and analyse site traffic. Some cookies are essential for basic functionality, while others help improve services by tracking how players navigate the lobby and game categories.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality, particularly features like saved login details or personalised game recommendations.
Your Rights
Players have the right to request access to their stored personal data. You may also ask for corrections to inaccurate information or request deletion of your account under certain circumstances. Such requests can be submitted through live chat or by emailing the support team.
Withdrawal of consent for marketing communications is straightforward - simply adjust your account notification settings or contact support directly. Processing legitimate requests typically takes a few business days.
Data Retention
Personal information is retained for as long as your account remains active and for a period afterward as required by regulatory obligations. Transaction records and verification documents are kept to comply with anti-money laundering requirements under the licensing conditions.
When an account is closed permanently, data is either deleted or anonymised in accordance with applicable retention schedules.
Third-Party Services
The platform integrates with external providers for payments, game content, and live dealer streams. These include studios like Spadegaming, Booongo, Betsoft, and live providers such as LuckyStreak and BetGames TV. Each third party operates under its own data handling policies, though the platform selects partners that maintain reasonable security standards.
Payment processors handling Visa, Mastercard, Skrill, Neteller, and cryptocurrency transactions have access to relevant financial data needed to complete your deposits and withdrawals.
Updates to This Policy
This document may be revised periodically to reflect changes in operations, legal requirements, or security practices. Significant updates will be communicated through account notifications or posted prominently on the site. Continued use of the platform after changes take effect constitutes acceptance of the revised terms.
Contact Information
Questions about data handling or requests related to your personal information can be directed to the support team. Live chat is available around the clock, with instant connection during peak hours. Email enquiries typically receive responses within a few hours on business days.